This letter is to thank you for the outstanding job you did in selling our home. When we met you, you informed us of all of our options. You explained the foreclosure process and kept us aware of the progress. We tried to sell our house through a realtor and buy ourselves for over a year with no buyers. We attempted to work out an arrangement with the bank but were unsuccessful. You however, never took no for an answer from the bank. the bank granted us a short sale. As the parents of three children, you allowed us to focus on our family's basic needs while you dealt with negotiating with the bank on our behalf. You went beyond your duties. We especially appreciate your honesty , professionalism and your caring manner. We came to trust the fact that you had our best interest at heart. It was a pleasure to work with someone with a strong sense of integrity. As we renew our lives by continuing our education we are extremely grateful to you for this new beginning. Sincerely forever grateful, The Ramos Family

"Nearly 4 million Americans are more than 60 days behind on their mortgage, and countless others are only a paycheck away from missing a mortgage payment. You're not alone. "  That's why we're here, to help home owners like you when you need it most.